Category: Troubleshooting

migRavenADScanService does not start

It can happen that the migRaven Application does not start because the migRaven Ad Scan Service is not running or is stuck in the Starting state. To do this, add the user for the migRavenDBServiceHost was stored in the group of local administrators and restart the service / terminate and restart via Task Manager.

Permanent link to this post: https://help.migraven.com/migravenadscanservice-startet-nicht/

Java version on migRaven Update server

Replacing the existing Java installation with another / newer Java version Java will be on the migRaven Server is required for the neo4j database. Please proceed in this order. Updating the Java version without re-registering the Windows service leads to malfunction. As a rule, the "aikuxGraph" service can no longer be started. - End of ...

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Permanent link to this post: https://help.migraven.com/java-version-auf-migraven-server-updaten/

Consistency check of the migRaven Database

To check whether everything in the database is correct, the following commands can be executed: This is also explained in detail on the neo4j website. https://neo4j.com/docs/operations-manual/current/tools/consistency-checker/ The name of our database is = graph.db. if there are errors in the TXT file, please contact our support at support @migraven.com available. This is what the output looks like if ...

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Permanent link to this post: https://help.migraven.com/konsistenz-check-der-migraven-datenbank/

Data retention log is not saved

In an earlier version of migRaven it was possible to set the path for the log recordings within the directory, which by default was \ ProgramData \migRaven\ archiveLog When updating to a newer version, this setting is not migrated accordingly. Since version 6.3.19351 a path is explicitly required for this, so if an update has been carried out errors can occur ...

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Permanent link to this post: https://help.migraven.com/data-retention-log-wird-nicht-gespeichert/

Task monitoring (admin)

Task Monitoring shows you active, scheduled, and past directory builds and archives.

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Permanent link to this post: https://help.migraven.com/aufgabenueberwachung/

HTTP Error 403.14

If the browser shows the 403.14 error message when the Web client is invoked,you should look in the Windows features for the solution:

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Permanent link to this post: https://help.migraven.com/http-error-403-14/

migraven Database Service Start Problem after Java Update

The automatic update of Java harbors the problem that the database used can no longer find the correct Java version after the update and therefore cannot start. For this reason, the new Java version must be stored again in the database configuration. 1. 64bit version It is important for a Java update that you reinstall a 64bit version. ...

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Permanent link to this post: https://help.migraven.com/java-131-problem-migraven-datenbank-startet-nicht-nach-update/